Last week in Ljubljana was dedicated to best practices and trends in fraud detection and prevention. On Wednesday, May 31st, Mercury Processing Services International hosted for the very first time European Fraud Sharing Group meeting that gathered fraud experts from all over Europe. The next day, on Thursday, June 1st, we held our annual 7th Fraud Forum for our clients. Both events were graciously held at Grand hotel Union in the center of Ljubljana, Slovenia.
At the EFSG meeting we heard from European experts about the latest fraud trends such as transaction laundering and omni-channel fraud solution, and how are mobile payments impacted by fraud. During the event our colleagues Grozdana Marić, Hrvoje Rončević, Ivica Jurčić, Aljoša Lovrić Petrić, Ladislav Grgac and Robert Poljak also had the opportunity to speak and exchange experiences. They talked about the way our company fights against fraud and our fraud solution, about security and convenience when it comes to e-commerce, also sharing a case on fraudulent cash withdrawals at the post offices.
The next day at Fraud Forum our clients had a chance to learn how our company is keeping up with the fight against fraud, but also from guest speakers from MasterCard Slovenia and VÚB banka, who presented the best practices of fraud prevention. We also had the opportunity to hear from Mr. Boris Jereb from Slovenian Ministry of the Interior Police, who gave an interesting insight into skimming, and from Mr. Damir Zolota, an expert in reading facial micro-expressions and body language, who amongst other trade secrets demonstrated which part of the face can show us if a person has a tendency to lie and be a fraudster.