At the end of November, London was home to the Gartner Data Center, Infrastructure & Operations Management Summit, where Danijel Božić, Head of Service Management, participated as one of the end user case study speakers. He showed how one can achieve a lot with a moderate budget and how a mature IT service management can be built without implementing all features offered by vendors and presented as a must.
Boris Becker and Danijel Božić at Gartner Conference
Gartner, the world’s leading information technology research and advisory company, held its Summit in London, offering a practical approach to infrastructure, operations modernization and cost optimization.
As the digital wave advances, infrastructure and operations leaders must act quickly to create an enterprise data center strategy that’s ultra-agile, scalable, and responsive to change. A person who is a leader charged with delivering on the transformation promise must be an enabler—embracing agile deployment models that include cloud, containers and microservices, managing an explosion of data and achieving ever-rising service levels. He also must be an influencer—working in a collaborative culture built on new business relationships and financial acumen. Most of all, he must be a transformer—laying the foundation for the vast digital ecosystem and virtualized data centers of the future.