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The EFQM membership – one step closer to excellence

We have received EFQM affiliation confirmation thus moving us one step closer towards achieving excellence. This affiliation is important to us because it will give us insight into key aspects of Total Quality Management implementation and help us adopt a prominent business excellence model. In addition, it gives us access to EFQM Knowledge Base and the EFQM network of companies where we can learn from good practices and experiences.

EFQM (European Foundation for Quality Management) is a foundation established in 1989 to increase the competitiveness of the European economy.  They developed the EFQM Excellence Model, which provides a holistic view of the organization focusing on four Result areas and five Enablers that the organization shall develop to achieve its strategic goals.

We are a growing technological company with great potential and we are well aware of the importance of a reliable and scalable system that can support our clients. The implementation of Total Quality Management is just one of the many steps we are making to reach our goals and we are sure our EFQM affiliation will be a major stepping-stone in our journey.

Magda Stojaković, Quality Manager

With the use of self-assessment tools organizations are able to assess their current position against the EFQM Excellence Model and identify their key strengths and improvement areas. It is a widely used organizational framework in Europe and has become the basis for a series of national and regional Quality Awards, and encourages the discipline of organizational self-assessment and growth.


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