Kempinski Palace Hotel, Obala, Portoroz, Slovenia 17.10.—17.10.2019.
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Real time updates
Fraud and Chargeback workshop
Doris Žigon, our Head of Dispute and Fraud Operations has opened the Fraud and Chargeback Workshop.
Dispute is Ilenia Čermelj's area of expertise, so she's introducing our guests into the topic.
Sara Novakovič, our Chargeback expert, is explaining how dispute process functions in collaboration with Mastercard.
Which measures are taken to prevent fraud and the new trends in social media fraud are presented by Robert Poljak, Senior fraud analyst, and Vanesa Filipčič, Fraud Team Leader.
Time for networking!
Next up is Mariana Šuvar, Product expert from New Solution Design is presenting the key elements of fraud reporting within the new PSD2.